Qualifications Summary

Information technology support activities to include software application testing, functional requirements analysis, user account system administration, Quality Assurance (QA) tracking, Certification & Accreditation (C&A) Information Assurance (IA) control documentation research, Capability Maturity Model Integration (CMMI) process improvement audits, technical writing, computer operations, database engineering, and application user help desk support.

Work Experience

Test Engineer, Lead:  Mar 2016 – Present
Chantilly, VA  22033

Continuing support to the Integrated Budget Documentation and Execution System (IDECS) with testing, system administration, and subject matter functional responsibilities in preparing Congressional Justification Books (J-Books) for procurement and research budget activities of the Assistant Secretary of the Air Force Acquisition and Financial Management-Comptroller offices.

Test Engineer:  Dec 2012 – Mar 2016
Pragmatics, Inc.
Reston, VA  20190

Served as Test Lead for the IDECS project for building J-Books and provided software product support activities to include technical documentation, user account management, database import validations, defect tracking metrics, and help desk trouble ticket response.

Functional Analyst, Lead:  Dec 2008 – Nov 2012
CACI-CMS Information Systems, Inc.
Chantilly, VA  20151

Experience includes working the functional application interface with software developers and technical staff regarding system requirements, design, testing, QA, help desk support, and delivery of project materials to Government appropriation managers and contract officials.  Performs system integrity and requirements testing during the design and production phase of the IDECS modernization effort.  Responsibilities include documenting errors detected in system application and maintaining periodic deliverables, such as software change reports, user account management records, and project documentation updates.  Security Certification and Accreditation (C&A) activities under the Defense Information Assurance Certification and Accreditation Program (DIACAP).  Testing responsibilities include Section 508 Compliance and user access security vulnerability checks. Prior experience is used in conducting periodic process area reviews and QA audits required for CMMI level 3 compliance.

Systems Analyst:  Oct 2007 – Nov 2008
5695 King Centre Dr – Suite 102
Kingstowne, VA  22315

Continuation of 8 plus years of technical product support activities for the Army Training Model (ATM) team, after the project contract transition from CACI, Inc.-Federal to a small business prime contractor TAPE, LLC.

Research Analyst, Lead:  Jun 1998 – Oct 2007
CACI, Inc.-Federal
Arlington, VA  22201

Responsible for software applications user documentation, QA audits, CMMI tracking, technical writing, on-line help development, web-enabled HTML editing, and WebHelp projects using Madcap's Flare and Adobe RoboHelp authoring tools.  Supported Army training resource models and related Government-sponsored software processing and reporting applications.  Met with user management to determine systems solutions to user operating questions and documentation support. Analyzes detailed systems factors including input and output requirements, information flow, hardware and software requirements, and alternative methods of problem resolution.  Evaluated technical and economic feasibility of the proposed system solution.  Developed information technology documentation for software project process improvement, IT system certification, and accreditation.  Provided functional, user-oriented technical documentation and help file support to project leadership for training resource applications, programming, systems software testing,  and end user training requirements.  Ensured the preparation of complete, standardized systems documentation and user operating procedures.  Directed the development of user training manuals for new and modified software application systems.

Quality Assurance Manager:  Aug 1995 – Jun 1998
GLS, Associates, Inc. (BDM/CACI Team)
Alexandria, VA  22314

Served on-site at CACI as a sub-contractor Quality Assurance Manager for the Joint DoD Configuration Management Information System (CMIS) software development project on the BDM (TRW) Team.  Provided management with technical writing and functional engineering support for the development, testing, documentation, and training of the CMIS software product. Responsibilities included specialized experience in computer applications, configuration management, quality assurance, software process improvement, development of specifications and documentation, requirements tracking, Y2K database engineering, local area networks, logistics data analysis, graphical screen capture art work, and project task management. Skilled in providing software user documentation in accordance with MIL-STD-498 Software Development requirements, as well as, interactive formats such as web enabled HTML and other on-line Help applications. Has extensive experience with developing in-depth instructor, user, and system administrator training materials and aids, including training handbooks, user guides, multimedia visual aids, and reference works. Previously served as a Senior Functional Analyst on the CMIS configuration management project.

Computer Support Consultant  Jun 1993 – Aug 1995
RealTemps, Inc.
Alexandria, VA  22310

Provided technical computer support using MS Office and Adobe PhotoShop application tools in preparing competitive market analysis spread sheets, quality assurance, advertising brochure art, and general executive administrative support to top selling Real Estate agents.

Database Systems Engineer:  Jun 1992 – May 1993
OAO Corporation
Greenbelt, MD

Served as a systems engineer working functional requirements, quality control, software engineering, configuration management, life cycle support, technical writing, database integration, and system-level verification and validation testing for the Global Positioning System (GPS) Operational Control Segment (OCS). Provided on-site support to the GPS OCS prime contractor at IBM.  Responsible for the quality assurance aspects of an entirely new user s manual developed around the functional aspects of a Rapid Instruction Set Computer (RISC) RS/6000 Workstation.  Functional knowledge includes word-processing, spread sheet layout, briefing presentations, and database engineering skills needed to respond to dynamic contractual situations.

Senior Systems Analyst:  Sep 1989 – Jun 1992
ARDAK Corporation
McLean, VA

Provided analytical support to the evaluation of space systems in support of concepts for responsive small satellite systems.  Principal investigator on the Tactical Satellite Concept Development Study for the Air Force Space Systems Division, analyzing mission area requirements for tactical satellites. Performed extensive functional requirements and systems analysis.  Wrote, edited, supervised quality control, and published the final report to the government contracting office.  Conducted prime contractor configuration management, software verification and validation testing, and quality assurance for experimental satellites under contract to the Department of Defense.  Managed the parts inventory of two multi-million dollar experimental satellites developed for the US Navy.  Correlated administrative details, wrote supporting documentation, prepared briefings, recommended new business strategy, participated in configuration management, developed inventory control databases, and managed equipment orders with vendors and sub-contractors.

Technical Support Representative:  Mar 1988 – Sep 1989
US Sprint and IBM/ROLM Corporation
Reston, VA

Provided database account support to US Sprint for customer credit analysis, billing transaction research, and data entry quality assurance for a nation-wide database system.  Responsibilities at IBM/ROLM Corporation included customer support trouble calls, documenting corrective procedures, and entering on-line details for direct dispatching of telecommunication maintenance engineers.

Staff Development Engineer Manager:  Sep 1984 – Feb 1988
Warner Robins Air Logistics Center
Robins AFB, GA

Served as lead Systems Engineer for the Global Positioning Systems (GPS) Joint Service Systems Management Office (JSSMO) at Warner Robins, GA.  Familiar with government acquisition and logistics support processes.  Directed an engineering team for program office responsibility transfer of system integration, logistics, spares provisioning, avionics modification, R&M, and life cycle support to the GPS program.  Responsibilities included configuration management of avionics software for the GPS receivers.  Supervised the work of electronic software engineers and equipment specialists in developing and managing hardware and software support for the Operational Control and User Equipment Segments of GPS.

Staff Project Engineer:  Jun 1980 – Sep 1984
Office of the SAF Space Systems

Military service as a research and technology staff project engineer with the US Intelligence Community for the Secretary of the Air Force Space Systems (National Reconnaissance Office).  Managed high technology national-level R&D efforts contributing to space-based information processing and data handling operations.  Served as a development engineer and systems manager in the design, integration, and operation of electronic, digital, and electro-optical data processing applications.  Supervised a team of officers and provided liaison as a Contracting Officers Technical Representative (COTR) supporting national level intelligence programs.


·                                 Master's Degree – Business Management and Supervision
Central Michigan University (MI)

·                                 Bachelor's Degree – Photographic Science
Rochester Institute of Technology (NY)

·                                 Vocational – Software Support
Computer & Information Sciences
Air Force Institute of Technology (OH)

Additional Certifications

·                                 CompTIA Security+ Certified CE - March 25, 2016 - Candidate ID: COMP001020997740

·                                 Defense Information Assurance Certification and Accreditation Program (DIACAP)

·                                 JAWS (Job Access With Speech) Web Page Testing, Freedom Scientific, Inc.

·                                 AccVerify training for Section 508 Compliance testing; HiSoftware Inc.

·                                 Understanding the Capability Maturity Model Integration (CMMI)

·                                 Software Process Improvement, Software Configuration Management; CACI, Inc.

·                                 Digital Imagery Processing and Interpretation course, National Photographic Interpretation Center

Awards and Honors

·                                 Second Encore Achiever Commendation, CACI - Nov 2010

·                                 Encore Achievers Club, CACI - Apr 2000

·                                 Team Eagle Award (ATM Project) - Apr 1999

·                                 APEX Peer Award - Oct 1996 and Jan 1998

·                                 CMIS award for excellence in promoting software process improvement - May 1996.